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Service Detail

Managed Cloud Operations

24/7 cloud operations with automation-first runbooks, compliance-ready evidence, and continuous improvement sprints that keep performance, security, and cost in check.

  • Follow-the-sun Global on-call rotations with hardened playbooks and SLAs.
  • Automation first Remediation, drift detection, and posture checks as code.
  • Continuous uplift Quarterly modernization and cost/performance/compliance reviews.
What we deliver

Operations that get better every quarter

We don’t just keep the lights on—we reduce toil, harden compliance, and keep performance and spend aligned to your goals.

Runbooks & automation

Codified operations with guardrails and fast paths to recovery.

  • Incident playbooks, auto-remediation, and drift detection
  • Health checks, backups, and DR drills on a defined cadence
  • Post-incident actions tracked to completion

Compliance & security

Evidence and controls ready for audits without slowing teams.

  • Control monitoring mapped to SOC2, ISO 27001, HIPAA, and more
  • Patch, vulnerability, and secret management workflows
  • Artifacted change history and approvals for auditors

Performance & cost

Continuous tuning to keep reliability and spend in balance.

  • Capacity management and performance profiling
  • Cost reviews with savings plans/RI coverage and rightsizing
  • Modernization backlogs prioritized by value and risk
Engagement flow

Operate, measure, improve

Weeks 1-3

Runbook intake, tooling integration, and observability baselines.

Weeks 4-6

Automation rollout for remediation, drift, and compliance checks.

Weeks 7-10

Steady-state operations with SLA reporting and cost/perf tuning.

Quarterly

Value reviews, roadmap updates, and modernization sprints.

Results

Outcomes teams typically see

99.95% Targeted uptime across managed workloads.
40% Reduction in toil tickets via automation.
25% Average cost savings from continuous tuning and coverage.
Need reliable operations?

Let’s run and improve your cloud together

We’ll operate with you, automate away toil, and keep auditors happy.

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